Creating a Great Workplace in the Indian IT-BPM Sector

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Creating a Great Workplace in the Indian IT-BPM Sector

What drives Employee Perception

Overview

Creating a great workplace has significant benefits like enhanced performance on market indices and high customer satisfaction levels. Great Place to Work® Institute India, in partnership with NASSCOM, worked together to recognise the best workplaces specifically in the Indian IT-BPM sector. Some areas that differentiate the best workplaces in the industry from the rest are equity in pay and profit sharing, impartiality in performance evaluations, managers walking the talk and delivering on their promises, a fun and welcoming work environment and involvement in decisions that affect employees’ work. The detailed analysis is being presented in the report and it offers select best practices as case studies.

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Key Findings

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